Health and Well-Being

AI assists patients with scheduling appointments, sends medication reminders, and provides health information, making healthcare more accessible and efficient.

AI Service Flows

Some ways of using Artificial Intelligence.

  1. Appointment Scheduling

    • The patient provides the specialty and availability.
    • AI presents available times and doctors.
    • The patient confirms the appointment and receives an automatic reminder.

  2. Medication Reminders

    • The patient registers the medication schedule.
    • The chatbot sends notifications via WhatsApp, SMS, or app.
    • It can request confirmation from the patient and record adherence to the treatment.

  3. Health Information and Preventive Guidance

    • Answers questions about symptoms, exams, and disease prevention.
    • Provides educational materials such as videos and articles validated by doctors.
    • Suggests medical consultations if symptoms persist.

  4. Examination and Results Management

    • The patient receives reminders about scheduled exams.
    • AI informs when the results are available and explains medical terms.
    • It can refer the patient to a professional if clarification is needed.
AI Implementation Benefits

Some advantages of automating your system with Artificial Intelligence.

  • Reduction of Missed Appointments

    With automated reminders, there are fewer last-minute cancellations.

  • Continuous Monitoring

    Allows appointment and exam scheduling, rescheduling, and cancellation at any time.

  • Quick Access to Information

    Answers common questions without the need to wait for human assistance.

  • Optimization of Medical Team Time

    Automates administrative processes, freeing up professionals for more complex cases.

  • Check-in, Results, and Telemedicine

    Provides guidance on remote check-in, enabling faster access to results and digital reports, as well as online consultations with medical guidance and doctors.

  • Integration with Medical Apps and Other Digital Channels

    Works via website, WhatsApp, mobile app, and integrates with medical systems for an omnichannel experience.

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A patient needs to schedule an appointment with a cardiologist. The chatbot checks availability, suggests times, and confirms the appointment. The day before, the patient receives an automatic reminder, and after the appointment, they can be guided on post-care instructions.


Impact on Healthcare
  • Improves the patient experience, making healthcare more accessible.
  • Increases the efficiency of clinics and hospitals by reducing call volumes.
  • Contributes to prevention and treatment adherence, helping with long-term health.

With this technology, the healthcare sector becomes more efficient, accessible, and patient-centered.